The hidden field data does not display in the email.

  • intranet.admin
    Asked on July 2, 2014 at 4:52 PM

    The hidden field data does not display in the email. Please see example. The 1st field is hidden when the second is filled. But the value of field 1 doesn't appear in the email.

     

    Please can you help.Example

    Page URL: http://form.jotformpro.com/form/41825256924964
  • David JotForm Support
    Replied on July 2, 2014 at 6:52 PM

    Hi,

    Unfortunately if the field is hidden by a condition within the form, that data is not passed along with the submission.  Our developers have recently added the ability for fields to remember what was entered into them, which is why it appears the hidden field retains the data.  It is actually clearing the field when it's hidden, then repopulating it when it is shown again.  When the field is conditionally hidden it is as if it does not exist.  Please let us know if you have any other questions and we will be happy to help.

    Thank you for using Jotform!

  • rubyannrsls
    Replied on November 26, 2014 at 1:51 AM

    Hello there,

    Any update about this? Is it possible for a hidden field to be display in email? Thanks!

  • Charlie
    Replied on November 26, 2014 at 8:07 AM

    Hi rubyannrsls,

    To further assist you, I've made a separate thread for your concern. Please refer to this link for the update: http://support.jotform.com/answers/465147.

    Thank you.