- WallyVenterAsked on July 02, 2014 at 07:22 PM
I have been successful in creating several forms today. Now I have a "Shipping Issue" for printed forms. On my order form the client has 3-options to select from a) QTY: 2,000 b) QTY: 1,000 c) QTY: 500. The shipping calculates for only the 2,000 copies and not for the 1,000 & 500 copies. I have gone into the shipping section to ensure the shipping rate are there and they are.
Can you please help
Here is my forms URL
Thank you Kindly
- JotForm SupportEltonCrisAnswered on July 02, 2014 at 08:18 PM
I think you should remove the 0 quantity e.g. "OPTION #1: Select This Item " since once the quantity or checkbox is selected, it will automatically add the shipping and quantity value.
Example: Cloned of your form.
This works according to your shipping setup.
Hope this helps. Let us know if you have further questions. Thanks!