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WallyVenterAsked on July 2, 2014 at 7:22 PM
I have been successful in creating several forms today. Now I have a "Shipping Issue" for printed forms. On my order form the client has 3-options to select from a) QTY: 2,000 b) QTY: 1,000 c) QTY: 500. The shipping calculates for only the 2,000 copies and not for the 1,000 & 500 copies. I have gone into the shipping section to ensure the shipping rate are there and they are.
Can you please help
Here is my forms URL
http://form.jotform.us/form/41827644097160
Thank you Kindly
909-798-1136
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Elton Support Team LeadReplied on July 2, 2014 at 8:18 PM
Hi,
I think you should remove the 0 quantity e.g. "OPTION #1: Select This Item " since once the quantity or checkbox is selected, it will automatically add the shipping and quantity value.
Example: Cloned of your form.
http://form.jotformpro.com/form/41827979334973?
This works according to your shipping setup.
Hope this helps. Let us know if you have further questions. Thanks!