- sudetsolAsked on August 23, 2011 at 09:07 AM
when i want to reply submitted forms i see my own mailadres
and not the subbmitted emailer
also when the submitter wants to reply his autoresponder he sees his own adress
it aint practical communicating this wayPage URL:
- brx250Answered on August 23, 2011 at 10:06 PM
Thank you for using JotForm.
I've tried replicating your issue on our end and it seems that both your notification and auto-responders are working just fine. I've attached below some screenshots of what I've seen.
First is your Notification. I've used email@example.com as your user and your email address is jotform******@******.com and it works fine.
Next is your Auto Responder. Your email address is sudetsol****** and your user's email address is j*******mail.com.
Even when replying to the notification, I still get a correct result.
Hope this helps. If you have further issues and concerns, please feel free to contact us again.
Albert | JotForm Support
- sudetsolAnswered on August 24, 2011 at 06:03 AM
noticed that the bug still exsisting using directly
but inderdeed on iphone and outlook and windows live en win express
it does handle the script just fine
very strange- does gmail itself read it wrong then?
however. most of the time i use the iphone or windows live to
handle those forms, but the testing was directly in gmail
send you the pics
- JotForm FounderaytekinAnswered on August 25, 2011 at 07:31 AM
What is interesting is that in the screenshot you took it shows the sender email correctly.
- sudetsolAnswered on August 25, 2011 at 08:05 AM
the picture isnt though, maybe the dutch translation is difficult
like i said it is working fine in windows live,outlook,oulook express these are
the ones i tested also
only g-mail makes the error
like the screenshot shows - made some other testing in gmail
and found out that is was due to the labeling of the mails, it mixed
all up . So when there are prelaballed mails it does the error
when the labbeling comes after it works fine
a strange bug in google mail
it doesn t matter anymore because i m gonna use the app very likely in a pro version
now it is running on two restaurants of me, and there is a start up for more restaurants
so i need the script hardly because the php is well written ant doesnt conflict with other cms systems
ps is there a possibility to fetch the msql data for other purposes
or is it only possible whan the app is bought and run on own servers?
It s difficult to explein by mail but it is for a further project
we are doing >> invoince gathering >>> automation etc troughout your datagethering script
- JotForm SupportNeilVicenteAnswered on August 25, 2011 at 10:49 AM
Your latest question seems to be unrelated to the original topic in this thread. Please open a new one for your new question so as to not confuse our support team members.
We look forward to the new threads. Thank you for using JotForm!