Bug - Calculation Widget does not carry over Price to Payment Integration when $ symbol is used

  • okemeki
    Asked on July 3, 2014 at 9:52 AM

    Bug   Calculation Widget does not carry over Price to Payment Integration when $ symbol is used Image 1 Screenshot 30Bug   Calculation Widget does not carry over Price to Payment Integration when $ symbol is used Image 2 Screenshot 41

     

    When I fill the form out and press Submit button preview mode,

    it just takes me to "Thank You" page.

    The last field showing on the form is the paypal tool.

     

    Jotform Thread 399178 Screenshot
  • okemeki
    Replied on July 3, 2014 at 10:09 AM

    Bug   Calculation Widget does not carry over Price to Payment Integration when $ symbol is used Image 1 Screenshot 20

  • KadeJM
    Replied on July 3, 2014 at 11:50 AM

    I see this is a followup to your other 2 threads here and here which had no explanation. In the future we ask that you please do not open up multiple threads about the same issue. 

    Regarding your problem at hand I think this is happening because it's not configured correctly since the price for your AUD donation field isn't being carried over to it. Instead you are only seeing your resolution so your form calculation is incorrect.

    Are you trying to multiply the Photo Resolution times the initial price? Or? I think this needs to be simplified more, but just looking at what you have now is not really enough to go on. We need to understand the math you are intending to use since your current calculation seems to be doing the exact opposite. I will try to see if I can figure out a way to get this to work using your current setup.

    Bug   Calculation Widget does not carry over Price to Payment Integration when $ symbol is used Image 1 Screenshot 40

     

    My Simple Calculated CarryOver Test (it works):

    Bug   Calculation Widget does not carry over Price to Payment Integration when $ symbol is used Image 2 Screenshot 51

     

    Your Form (AUD shows 0):

    Bug   Calculation Widget does not carry over Price to Payment Integration when $ symbol is used Image 3 Screenshot 62

     

  • KadeJM
    Replied on July 3, 2014 at 12:03 PM

    Turns out we found the issue and double-checked it just to be sure.  It's the " $ " (dollar-sign) symbol which is breaking your calculation. The rest of your calculation is fine. It seems that our form calculation widget doesn't want to work with that even though I would think that it should. I've sent this over to our developers to get this problem fixed.

    Removed Dollar Sign:

    Bug   Calculation Widget does not carry over Price to Payment Integration when $ symbol is used Image 1 Screenshot 30

     

    Now it's working:

    Bug   Calculation Widget does not carry over Price to Payment Integration when $ symbol is used Image 2 Screenshot 41

     

  • okemeki
    Replied on July 3, 2014 at 8:02 PM

    Great, Thanks for your help.

     

    PS: Sorry for creating the 2 threads here and here.

          I did it to upload 3 screen shot images. As the forum editor did not allow

    me to upload multiple files.

  • Welvin Support Team Lead
    Replied on July 3, 2014 at 10:22 PM

    You're welcome!

    You can actually upload multiple screenshots. Just please follow this guide: https://www.jotform.com/answers/277033.

    Thanks