What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    If I upgrade from a free account to a paid account can I speak to a real person for support?

    Asked by dtgmcghee on July 03, 2014 at 12:56 PM
    paid account
  • Profile Image

    Answered by Jim_Rank on July 03, 2014 at 02:14 PM

    Hello Ma'am,

    Thanks for contacting us.

    We're always here to support you, whenever you get a trouble just let us know. Unfortunately, we don't support on phone. You may contact us anytime if you have any question.

    Please check the following link to upgrade your account-

    https://www.jotform.com/pricing

    Just click on the paid plan as your choice then click on upgrade, it's easy. Please see the following screenshot-

    If you any question or concern, please feel free to tell us. Cheers!