Need to update my new credit card information but link does not work.

  • Profile Image
    Asked on July 03, 2014 at 01:34 PM

    Christiana Care account:


    Username: 1341238865760

    Original reference number: 46015819


    Account number: 30972193

  • Profile Image
    Answered on July 03, 2014 at 02:35 PM


    Our records show you are using our old payment system Plimus.  To change your credit card information with them, follow these steps:

    1.  Find your Plimus username in the email that was sent to you when you first paid for your subscription
    2.  If you forgot your password, reset your Plimus password by entering your email and Plimus username.
    3.  Log in to Plimus via this page.
    4.  Go to My Account then click "Change" on the payment method column (far right side) of your active Jotform subscription.

    If this does not help, please let us know and we will be happy to assist you further.

    Thank you for using Jotform!