What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Keep form visible after submitting

    Asked by chiragvora123 on July 03, 2014 at 03:31 PM

    I used custom url but in such manner that, it comes down to that url only but below the survey where my graph is there.

    Now what is happening the survey goes off as soon as form submissions is completed which looks really awkward. how to fix it?

    Page URL:
    http://www.getcsr.com

    Submissions survey custom url graph
  • Profile Image
    JotForm Support

    Answered by Mike_T on July 03, 2014 at 04:39 PM

    Please try a '?nojump' embedding option to see if that works:

    http://www.jotform.com/answers/399340

    Let us know how it is going.

  • Profile Image

    Answered by chiragvora123 on July 04, 2014 at 12:32 AM

    I used that, but the problem is it is working perfect in Google Chrome. But not in Mozilla Firefox & Internet Explorer

  • Profile Image

    Answered by chiragvora123 on July 04, 2014 at 01:23 AM

    Even I added i frame code to my website

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotform.me/form/41731807262452?nojump" frameborder="0" style="width:100%; height:648px; border:none;" scrolling="no"></iframe>
    <script type="text/javascript">window.handleIFrameMessage = function(e) {var args = e.data.split(":");var iframe = document.getElementById("JotFormIFrame");if (!iframe)return;switch (args[0]) {case "scrollIntoView":iframe.scrollIntoView();break;case "setHeight":iframe.style.height = args[1] + "px";break;}};if (window.addEventListener) {window.addEventListener("message", handleIFrameMessage, false);} else if (window.attachEvent) {window.attachEvent("onmessage", handleIFrameMessage);}</script>

     

    But still it isn't working in Mozilla Firefox & Internet Explorer

     

  • Profile Image

    Answered by chiragvora123 on July 04, 2014 at 02:27 AM

    Now its even not working in Google Chrome also.

  • Profile Image

    Answered by chiragvora123 on July 04, 2014 at 02:36 AM

    Also plz. solve the visibility issue

  • Profile Image
    JotForm Support

    Answered by ashwin_d on July 04, 2014 at 06:15 AM

    Hello chiragvora123,

    I would suggest you to embed your form using the following iFrame code and see if that solves your problem:

    <iframe id="JotFormIFrame" allowtransparency="true" src="//form.jotform.me/form/41731807262452?nojump" frameborder="0" style="width:100%; height:648px; border:none;" scrolling="no"></iframe>

    In the embed code you have shared above, I have removed the <script> code and also the function "onload="window.parent.scrollTo(0,0)" ".

    Please use the above code which i have shared and get back to us if the issue persists.

     

    Thank you!

  • Profile Image

    Answered by chiragvora123 on July 04, 2014 at 06:22 AM

    Yes. this works but instead of nojump can it jump down? like my main purpose was to show graph below.

  • Profile Image
    JotForm Support

    Answered by ashwin_d on July 04, 2014 at 10:27 AM

    Hello chiragvora123,

    I did check your web page where you have embedded your form. Below your form, you have one graph being displayed. 

    Once your form is submitted, do you want your page to scroll down and display the graph instead? Do get back to us and we will see if there is any option available for your requirement.

    Why don't you use ":target" in your web page. Then you can take advantage of our "Custom Thank you URL" feature to redirect your form to to the same page with target to display the graph.

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by chiragvora123 on July 05, 2014 at 12:56 AM

    "Once your form is submitted, do you want your page to scroll down and display the graph instead? Do get back to us and we will see if there is any option available for your requirement."

    Yes I want this

  • Profile Image
    JotForm Support

    Answered by NeilVicente on July 05, 2014 at 01:52 AM

    I am not sure what solution Ashwin has in store for you of if my solution is the same as his, but to me the most convenient workaround is to simply re-create the same page without the form and with the graph in focus, then use that page as the form's Thank You URL.

    In any case, Ashwin will be responding to you as soon as he becomes available.

    Thank you for your patience.

  • Profile Image

    Answered by chiragvora123 on July 07, 2014 at 01:55 AM

    @ashwin_d
    Any update over it?