What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I made most fields "required", but an incomplete form can be submitted with the "required" fields populated. Whazzup with "required"?

    Asked by asuure on August 23, 2011 at 11:16 AM
    Page URL:

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    JotForm Support

    Answered by liyam on August 23, 2011 at 01:20 PM

    Hello asuure,

    Can you tell us which of the required fields were submitted empty? So far when I tried making a submission using your form, all the warnings on the required fields showed up.

    We'll wait for your response.



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    Answered by asuure on August 23, 2011 at 06:40 PM
    Well, I wonder if it was the browser.
    I was using Chrome.
    Which browsers does Jotform support?
    Maybe THAT is the problem!

    And thanks so much for reponding, Liyam.


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    Answered by allanftd on August 24, 2011 at 12:03 AM

    Hi Tina,

    I have tried using Google Chrome to access your form but I also did not have issue. Here is the screenshot:

    JotForm should work on all web browsers(IE, Mozilla Firefox, Google Chrome, Apple Safari, Opera). For best experience, please ensure that you're using the latest stabe version of the browser app. Kindy try again end let us know how it goes. 

    Thank you for using JotForm!


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    JotForm Support

    Answered by NeilVicente on August 24, 2011 at 12:13 AM


    Was the captcha field not working in your form? Also, were you redirected to a page as illustrated below when you submitted the form with unfilled required fields?

    If the answer is yes, then your browser doesn't have JavaScript enabled. Please take this JavaScript test to confirm if it is actually the problem. If you failed that test and you are using Chrome, click here to learn how to turn it on.

    Notify us if problem still persists even if JavaScript is already enabled. We look forward to your updates. Thanks!