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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Import Data App cannot import widget value

    Asked by duncan_macdonald on July 04, 2014 at 02:47 AM

    Hi

     

    Does the import Data App not support certain entry fields such as visual multi select widget?  I have successfully bulk imported some data using this method but the template format does not display headings for some of my form fields eg. visual multi select widget .  Is there a way around this or a multi select option that will work? 

     

    Also the app doesn't seem to work correctly on my computer in Internet Explorer (keeps asking for login and loads miniature screen).  Works fine in Google Chrome though (other than the issue mentioned above). 

     

    Thanks in advance.

     

    Duncan

    app import data Import Data app template format
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    JotForm Support

    Answered by NeilVicente on July 04, 2014 at 08:07 AM

    Since widgets are varied, they also store different data formats - there cannot be a single way of parsing these data. That is why unfortunately, the Import Data App cannot work on widgets.

    Also the app doesn't seem to work correctly on my computer in Internet Explorer (keeps asking for login and loads miniature screen).  Works fine in Google Chrome though (other than the issue mentioned above).

    You probably are using an old version of IE. On my end, it works well in IE 9. I think you should just upgrade your browser as the older versions of IE are very buggy, in fact a lot of big companies have stopped supporting them, e.g., Gmail.

    Hope this answers your question.

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    JotForm Support

    Answered by NeilVicente on July 04, 2014 at 08:17 AM

    By the way, I am opening a ticket and forward it to the developer of Import Data. He'll be the one to have a final say regarding the possibility of importing data for widgets.

    Thank you very much for your patience!

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    Answered by priyanks on May 15, 2015 at 03:28 AM

    @Nicholas: what is the format form infinite list(2 columns) and matrix dynamique(2 columns) ??
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    Answered by Shadae on May 15, 2015 at 10:29 AM

    Hi priyanks,

    We do ask that user create a new thread for their inquiry, so that the issue can be addressed completely.

    As such I have moved your posted to a new thread: http://www.jotform.com/answers/570445 it will be addressed there.

    Thank you