- chicksthatshootAsked on August 23, 2011 at 12:51 PM
how do i get immediate assistance? i paid for my account and you disabled it….i cannot take orders now so my business cannot operate…someone help!
- JotForm SupportmlizAnswered on August 23, 2011 at 01:02 PM
I've already manually updated your account status to Premium.
It appears that you were using another email address when the payment
was paid via Plimus.
Once you login to your JotForm account you should see increase
in the limits. The forms should now be working fine.
Let us know if you have clarifications.
- chicksthatshootAnswered on August 23, 2011 at 01:14 PM
OMG. Thank you.