What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    how do i get immediate assistance? i paid for my account and you disabled it….i cannot take orders now so my business cannot operate…someone help!

    Asked by chicksthatshoot on August 23, 2011 at 12:51 PM

    how do i get immediate assistance? i paid for my account and you disabled it….i cannot take orders now so my business cannot operate…someone help!

     

    chicksthatshoot@gmail.com

    Page URL:
    www.chicksthatshoot.com

  • Profile Image
    JotForm Support

    Answered by mliz on August 23, 2011 at 01:02 PM

    Hi there,

    I've already manually updated your account status to Premium.
    It appears that you were using another email address when the payment
    was paid via Plimus.

    Once you login to your JotForm account you should see increase
    in the limits. The forms should now be working fine.

    Let us know if you have clarifications.


    Regards,
    Mliz

  • Profile Image

    Answered by chicksthatshoot on August 23, 2011 at 01:14 PM

    OMG. Thank you.