What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Problem with my forms you delete and you put on line again ??????

    Asked by Laurence COLIN  on July 04, 2014 at 06:09 AM
    Hi,

     

     

     

    I am very disappointed with Jotform, I do not understand what's happening you send me messages like the one underneath, you delete my forms and then my forms appear again !!!

     

     

     

    So I want let you know I have a free account and I do not have more than 100 forms per month so as your advertising says it is free ...

     

     

     

    Best Regards

     

     

     

    Laurence COLIN

     

    Côté Ombre ...

     

  • Profile Image
    JotForm Support

    Answered by Welvin on July 04, 2014 at 10:51 AM

    Hi Laurence,

    We're sorry to hear that. But, we are not tasked to deleted forms without any request from the user. I believe your forms are not deleted, but only temporarily disabled. You may have reached your account limits. It's activated again because the limits resets to zero for this month.

    What is your account username? Please let us know and we'll check your account status. You are currently logged in using a guest account.

    Thanks