Account being suspended.

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    Asked on July 04, 2014 at 11:47 AM


    Respected Jot form Team .
    purpose of form :
    I want to buy form but I want to check it about 100 forms on your free package then I want to buy.I have a credit card . I am developing a classified advertisement website . I want to check the services of form site . like photo upload and when any one open photo i want to check that how much time taken also can site ask capcha and so on.
    I am a Pakistani  my language is Urdu I also write in urdu and in English in the form. The form I am making for Marriage advertisements  where people of my area fill the form. you can also read in English there is no roung thing in it .
    2nd Question about username and password       
    I dont ask any username and password  in any form . You read and if you find then Email me .
    Third Question about site : is my site .
    i also read your terms and privacy policy . I don't find that purpose of forms only allowed. Also I read jotform facebook page.
    Tell me is I use free plan for check then buy.
    Thanks .
    ref: mail from your site

    Our automatic phishing detection system has suspended your JotForm account. Your forms are currently disabled.

    If you would like us to review this decision please reply to this email and provide these information:

    Describe the purpose of your forms. If you have asked for username or password in one of your forms, please describe the reason. Provide the URL of your web site where you use these forms.


    We will try to resolve this issue as quickly as possible. 
    JotForm Team
  • Profile Image
    Answered on July 04, 2014 at 12:23 PM

    Your account has been reactivated, upon checking your form, I found nothing that violates our terms of use. The account was automatically suspended by our phishing detector system, I have white-listed your forms to avoid this from happening again. 

  • Profile Image
    Answered on July 04, 2014 at 12:27 PM

    Just to let you know, I see your forms were created on a guest account, meaning you were not logged in when they were created, so this forms relies on your browsers cache, what ever happens to it, you may lose access to your forms. 

    You might consider registering for a free account, if your forms are not automatically carried over to your registered account, reply back with your username and we can transfer the forms.