- CharReedAsked on July 05, 2014 at 06:10 PM
I had cloned an earlier copy of my order form to create an updated copy, but the old text still appears on submissions. For instance, I do pet portraits and I had "Bust Portrait" and "Full Body Portrait" in the fields, but on the updated cloned form, I changed it to "Portrait Drawing" and "Portrait Painting". When a client sends in the form, "Bust Portrait" and "Full Body Portrait" still appear.
I have deleted the collapsed element and put in a new one, but once submitted, the forms still have the old form's text.
Any help with this problem would be greatly appreciated!
Char ReedPage URL:
- JotForm SupportEltonCrisAnswered on July 05, 2014 at 08:37 PM
You must update your form notification as well since it does not auto-update when customized. Or you can recreate your form notification so it takes all the changes made to the form.
If you have further questions, let us know here.