Forms not getting to our email! Please help.

  • Profile Image
    Charlesk
    Asked on August 23, 2011 at 05:39 PM

    Further to our last query, for some reason forms are not getting to our email. Could you please look into this and get back to us.

    Thanks Chas

     

  • Profile Image
    brx250
    Answered on August 23, 2011 at 11:02 PM

    Hi Chas,

    We do apologize for any inconvenience this has caused you. In order for us to look into this deeper, could you provide us your form's URL? Though I did not have the chance to view your form in the website stated above, could you identify what embedding method you've used here?

    We will be waiting for your response, thank you.

     ____________________________________________  

     Albert  |  JotForm Support  

  • Profile Image
    allanftd
    Answered on August 23, 2011 at 11:14 PM

    Hi Charlesk,

    I have cheked your forms and out of the 4 forms you have, 3 of them do not have an email notification set up. Only the form entitled "Untitled Form" has an email notification.

    Please double check and let us know how it goes. Thank you for using JotForm!

    JOTFORM SUPPORT