What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I don't understand your pricing details

    Asked by Joeyb93 on July 06, 2014 at 02:20 AM

    I'm new to all of this so I'm only looking at your free product. It says 100 monthly submissions, 10 SSL secure submission and 10 receive payments

     

    Whats the difference between the 100 monthly submissions and the 10 Secure submissions? 

    And what does the 10 receive payments refer to?  If i have payments through paypal, wouldn't i receive all my payments? 

    Submissions product all and
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    JotForm Support

    Answered by pvvskk on July 06, 2014 at 04:10 AM

    Dear Joeyb93, 

    The free subscription of Jotform offers 100 monthly submissions i.e., a jotform from your website can receive upto 100 submissions per month. The secure submissions are nothing but the form submissions transmitted securely with a 256 bit High-grade encryption and you will notice that the form URL is  changed to https://secure.jotform.co/...

    More information on Secure forms is available at How can I receive SSL Submissions

    You can use JotForm to sell digital goods, sell products, collect payments for your online service, collect subscription payments or receive micropayments for your content. You can easily integrate your form with PayPal, PayPal Website Payments Pro, Authorize.Net, Google Checkout, WorldPay, 2CheckOut, ClickBank and OneBip payment gateways.

    Under free subscription you are allowed to receive only 10 payments. After reaching the limit, an error shall be displayed that "Form over quota" and the payments are not processed. You may need to upgrade to paid subscriptions for receiving more monthly forms. The pricing information is available at JotForm Pricing.

    Hope this clarifies your questions. Please let me know if you are looking for some other information.

    Regards,

    Kiran Kumar Polavarapu

     

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    Answered by Joeyb93 on July 06, 2014 at 05:34 AM

    Ok Thank You very much

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    JotForm Support

    Answered by jonathan on July 06, 2014 at 07:05 AM

    Hi,

    Just to explain this further.

    Whats the difference between the 100 monthly submissions and the 10 Secure submissions? 

    In the account limits for the FREE subscription, the maximum submission limit is at 100. 

    That can be 100 regular submission,

    OR

    90 regular, 10 SSL, 0 Payments

    OR

    90 regular, 0 SSL, 10 Payments -- the max is always at 100.

    And what does the 10 receive payments refer to?  If i have payments through paypal, wouldn't i receive all my payments? 

    That is correct, payment submissions refers to submissions that involves using payment forms(i.e paypal). For FREE subscription, the limit is 10 payment submissions Monthly.

    As you can check in the JotForm Pricing page  limits will depend on the subscription plan.

     

    Contact us again anytime if there is more we can assist you with.

    Thanks.