What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    V3: Links to attached images not longer working

    Asked by zerozen on April 15, 2010 at 11:04 PM
    Hello,
    Until yesterday, we use to receive submissions in our Gmail account with no problems. We use three forms in our site so our clients can submit images for printing. Now when we receive a message, the link to the images doesn't work anymore. Is grayed out. So now the only option we have is checking the attached images in the JotForm admin.

    I'm sorry to say that I'm not happy with this unexpected update. Best regards,

    Pedro
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    Answered by DarkUFO on April 16, 2010 at 03:46 AM
    Yep, I can confirm this problem as well. The attachment link is no longer a hyperlink.
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    JotForm Founder

    Answered by aytekin on April 16, 2010 at 05:46 AM
    We have just fixed this problem. You should get the links correctly in the future emails.


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    Answered by DarkUFO on April 16, 2010 at 06:07 AM
    Thanks so much, great support and turnaround :)
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    Answered by zerozen on April 16, 2010 at 12:11 PM
    Yes! it's working just fine. Thank you guys!