Required Validation not working

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    Asked on July 07, 2014 at 10:16 AM

    I have built a form. It it inside wordpress. The form validation does not work. I also tested the form in the preview payne inside my Jotform account and the validation did not work. I also tried it from your site - and the validation did not work. This would show the validation is not functioning from your side as the above link is right off your website.

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    Answered on July 07, 2014 at 11:36 AM


    It seems the problem is specific to your form which I am unable to track. In most cases, this is caused by a messy HTML codes that is pasted on the text element. However, may I suggest to clone your form instead, this resolves the problem base on my test. Here's how to clone form on your account.

    Here's my cloned form which has a working required validation.

    Let us know if the issue persist. Thanks!

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    Answered on July 07, 2014 at 02:18 PM


    We are very sorry about this. This validation bug has now been fixed. sorry for any inconvenience this caused you.


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    Answered on July 07, 2014 at 02:52 PM

    The problem should now be fixed. Thank you for your patience.