- InspiredMediaAsked on July 07, 2014 at 10:16 AM
I have built a form. It it inside wordpress. The form validation does not work. I also tested the form in the preview payne inside my Jotform account and the validation did not work. I also tried it from your site - http://form.jotformpro.com/form/41868453797978 and the validation did not work. This would show the validation is not functioning from your side as the above link is right off your website.Page URL:
- JotForm SupportEltonCrisAnswered on July 07, 2014 at 11:36 AM
It seems the problem is specific to your form which I am unable to track. In most cases, this is caused by a messy HTML codes that is pasted on the text element. However, may I suggest to clone your form instead, this resolves the problem base on my test. Here's how to clone form on your account. http://www.jotform.com/help/27-How-to-Clone-an-Existing-Form
Here's my cloned form which has a working required validation. http://form.jotformpro.com/form/41874170783966?
Let us know if the issue persist. Thanks!
- JotForm SupportpaulsimpsonAnswered on July 07, 2014 at 02:18 PM
We are very sorry about this. This validation bug has now been fixed. sorry for any inconvenience this caused you.
- JotForm FounderaytekinAnswered on July 07, 2014 at 02:52 PM
The problem should now be fixed. Thank you for your patience.