Required Validation not working

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    InspiredMedia
    Asked on July 07, 2014 at 10:16 AM

    I have built a form. It it inside wordpress. The form validation does not work. I also tested the form in the preview payne inside my Jotform account and the validation did not work. I also tried it from your site - http://form.jotformpro.com/form/41868453797978 and the validation did not work. This would show the validation is not functioning from your side as the above link is right off your website.

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    EltonCris
    Answered on July 07, 2014 at 11:36 AM

    Hi,

    It seems the problem is specific to your form which I am unable to track. In most cases, this is caused by a messy HTML codes that is pasted on the text element. However, may I suggest to clone your form instead, this resolves the problem base on my test. Here's how to clone form on your account. http://www.jotform.com/help/27-How-to-Clone-an-Existing-Form

    Here's my cloned form which has a working required validation. http://form.jotformpro.com/form/41874170783966?

    Let us know if the issue persist. Thanks!

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    paulsimpson
    Answered on July 07, 2014 at 02:18 PM

    Hi,

    We are very sorry about this. This validation bug has now been fixed. sorry for any inconvenience this caused you.

    Paul

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    aytekin
    Answered on July 07, 2014 at 02:52 PM

    The problem should now be fixed. Thank you for your patience.