What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Required Validation not working

    Asked by InspiredMedia on July 07, 2014 at 10:16 AM

    I have built a form. It it inside wordpress. The form validation does not work. I also tested the form in the preview payne inside my Jotform account and the validation did not work. I also tried it from your site - http://form.jotformpro.com/form/41868453797978 and the validation did not work. This would show the validation is not functioning from your side as the above link is right off your website.

    Page URL:

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    JotForm Support

    Answered by EltonCris on July 07, 2014 at 11:36 AM


    It seems the problem is specific to your form which I am unable to track. In most cases, this is caused by a messy HTML codes that is pasted on the text element. However, may I suggest to clone your form instead, this resolves the problem base on my test. Here's how to clone form on your account. http://www.jotform.com/help/27-How-to-Clone-an-Existing-Form

    Here's my cloned form which has a working required validation. http://form.jotformpro.com/form/41874170783966?

    Let us know if the issue persist. Thanks!

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    JotForm Support

    Answered by paulsimpson on July 07, 2014 at 02:18 PM


    We are very sorry about this. This validation bug has now been fixed. sorry for any inconvenience this caused you.


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    JotForm Founder

    Answered by aytekin on July 07, 2014 at 02:52 PM

    The problem should now be fixed. Thank you for your patience.