Have no idea how to remove old submissions - PLUS, is anyone else getting an error!? UPLOAD ERROR

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    Asked on July 17, 2010 at 01:19 PM



    I'm using far too much space apparently and I have absolutely no idea how to remove old subscriptions that I have already processed. 


    Also - as of yesterday, my new sign-ups are receiving:


    Upload Error
    jpg file extension is not allowed. You can only upload files.

    Please go back and fix this
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    Answered on July 17, 2010 at 01:28 PM

    Just to quickly add to that...


    When I click the form and see 'Submissions' at the top.  However, once clicked, only shows me 11 pages, from 17/03/10 - 31/03/10 . I can remover these and all entries up to 06/10 to clear my space, however, I just can't find them to delte them!


    Hope that makes sense!


    Richard :)

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    Answered on July 17, 2010 at 01:40 PM

    Sorry guys -

    First problem I think I've figured out - I clicked the 'cog' and changed the dates, so 'my bad' on that one.  Trouble is I guess is that I have to remove each one, one by one... but I can live with that.


    The ERROR, however, for my new submissions still remains, is this becuase my account is over?


    Thanks again - Richard Sumner

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    Answered on July 17, 2010 at 03:41 PM

    You can add jpg to allowed extensions on the form builder. Select the upload question and click on Extensions button at the top.