What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Collapse does not work with Mozilla/Firefox

    Asked by getmaty on July 07, 2014 at 01:07 PM



    I have a form with collapses that work fine with Safari but do not work with Mozilla/Firefox. 

    I've had to temporarily redo the form to remove the collapses so the form can be submitted.  Do you know what the issue is? 

    Again, the form works fine with Safari.



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    JotForm Support

    Answered by Mike_T on July 07, 2014 at 02:34 PM

    Thank you for contacting us.

    Can you please clone a form, and add the Form Collapses to that cloned version? We will need to test the form to be able to provide you with additional information on the issue.