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    ie8 error when uploading file by form

    Asked by Josh   on July 07, 2014 at 02:29 PM

    I am receiving an error when we attach a file for submission by form from Internet Explorer 8.  The error reads Internet Explorer cannot display the webpage.  The form can be found here:  

     

     

     

    Thanks for any suggestions.

    Page URL:
    https://secure.jotform.us/form/40277681354155

    IE8 upload error
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    JotForm Support

    Answered by jonathan on July 07, 2014 at 03:55 PM

    Hi Josh,

    Can you please share to us the URL of your website where you have embedded the form? We will also test the form here.

    On the other hand, I also would like to suggest upgrading the browser being used.

    IE8 was an obsolete browser and can be the caused of undetermined glitches. Using modern browsers should fix most of the issue.

    I have test the form also on IE8 using its direct URL http://www.jotform.us/form/40277681354155 but so far, I was able to use the upload field on it.

     

    Perhaps it only happens when being used in the website. 

    Please inform us if issue persist.

    Thanks!