What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Hidden Presets are suddenly shown on Submissions Emails and PDFs

    Asked by crsslo on July 07, 2014 at 02:50 PM
    This is happening on a form of ours too.
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    Answered by crsslo on July 07, 2014 at 03:28 PM

    We are no longer experiencing this issue.

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    JotForm Support

    Answered by Mike_T on July 07, 2014 at 04:59 PM

    Thank you for your update.

    Please feel free to contact us if you need any further assistance.