Restarting an approval flow from any level when needed.

  • Profile Image
    fbuys
    Asked on May 11, 2022 at 05:35 PM

    Hi, I have a form that has multiple workflow steps. I wanted to know if there is way to go back to a specific step and restart the flow from there only.


    For examle I have 5 steps, the approvals have gone from 1-5, on the last approval a mistake was made and it was delclined but now I would like to approve it, Can I restart just step 5?


    Thanks

  • Profile Image
    Christian
    Answered on May 11, 2022 at 11:00 PM

    Hello Fbuys,

    Thanks for reaching out to us for help. We do not see any form in this account. But unfortunately, it is not currently possible in a multi-tiered approval flow to restart only from a specific level. The only available options right now are canceling and restarting the approval flow from the very beginning, as seen in the screencast below:

    1652324169_627c77495d664_Approval.gif

    I've gone ahead and escalated this as a feature request to our Developer Team. When or if it's developed depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know.

    Let us know if you need any more help.

  • Profile Image
    fbuys
    Answered on May 12, 2022 at 10:56 AM

    Thanks for the feedback it is appreciated.