What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    None of forms working anymore : v8_build_source.js:38: Error loading file load( configFile + '.js'); ^

    Asked by evank001 on August 24, 2011 at 03:30 AM

    Hi there,

    I got a huge problem, none of the forms of my account works anymore : the error message is v8_build_source.js:38: Error loading file load( configFile + '.js'); ^,

    the error message is on our website but on the form preview within the jotform website of my account

    thanks for your quick help

  • Profile Image
    JotForm Founder

    Answered by aytekin on August 24, 2011 at 03:54 AM

    I cannot re-create the problem right now. But I see similar errors on our logs about half an hour ago. We released a new version of our deployment system around 3:30 EST. That must have caused this during the release.

    Everything should be fine now. If you still get it please let us know.

  • Profile Image

    Answered by evank001 on August 24, 2011 at 04:52 AM

    It works again ! Thanks a lot for your support, that's what I call professionnals.

  • Profile Image

    Answered by brx250 on August 24, 2011 at 06:45 AM

    Hi evank001,

    We are always glad to help! 

    If you have further issues and concerns, please feel free to contact us again. Our team will be more than happy to assist you with anything.

    Thank you for using JotForm.


    Albert   JotForm Support

  • Profile Image

    Answered by guest_22812031006032 on October 08, 2012 at 04:10 AM


    We have the same issue on https://www.centralway.com/jobs/productmanager/ - can you offer a quick solution as this is very urgent.

    Thx so much.

  • Profile Image
    JotForm Support

    Answered by idarktech on October 08, 2012 at 04:32 AM


    It should be fine now. 

    Apologies for the inconveniences caused.


  • Profile Image

    Answered by guest_22812031006032 on October 08, 2012 at 05:51 AM

    Thx so much - wow that was fast!