What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can I map survey with Case in Salesforce

    Asked by coastalbendinnovation on July 07, 2014 at 06:04 PM

    Hi JotForm,

    I see that I can map survey with Contact, Lead or Account in Salesforce. What about Case? it's another standard object in Salesforce.

    Thank you.

  • Profile Image

    Answered by Carina on July 07, 2014 at 07:03 PM

    I will run further tests and will get back to you later.

    Thank you

  • Profile Image

    Answered by Carina on July 17, 2014 at 04:37 PM

    Sorry for getting back to you only now. For now it is still not possible to map using Case. But I will forward a feature request so that a future implementation of Case object may be taken into consideration. 

    Our developers will contact you via this thread once they have an update on this.

    Thank you

  • Profile Image
    JotForm Support

    Answered by steve on July 17, 2014 at 05:12 PM

    Also, sometimes using Zapier as an intermediary can help with making connections that we don't immediately provide.


    In this case though, I don't see a JotForm->SalesForce Case, connection. As per Carina's comment, we'll keep you posted if we're able to provide this.