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coastalbendinnovationAsked on July 7, 2014 at 6:04 PM
Hi JotForm,
I see that I can map survey with Contact, Lead or Account in Salesforce. What about Case? it's another standard object in Salesforce.
Thank you.
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CarinaReplied on July 7, 2014 at 7:03 PM
I will run further tests and will get back to you later.
Thank you
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CarinaReplied on July 17, 2014 at 4:37 PM
Sorry for getting back to you only now. For now it is still not possible to map using Case. But I will forward a feature request so that a future implementation of Case object may be taken into consideration.
Our developers will contact you via this thread once they have an update on this.
Thank you
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Steve VP of Sales OperationsReplied on July 17, 2014 at 5:12 PM
Also, sometimes using Zapier as an intermediary can help with making connections that we don't immediately provide.
https://zapier.com/zapbook/jotform/salesforce/
In this case though, I don't see a JotForm->SalesForce Case, connection. As per Carina's comment, we'll keep you posted if we're able to provide this.
Thanks