Can I map survey with Case in Salesforce

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    coastalbendinnovation
    Asked on July 07, 2014 at 06:04 PM

    Hi JotForm,

    I see that I can map survey with Contact, Lead or Account in Salesforce. What about Case? it's another standard object in Salesforce.

    Thank you.

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    Carina
    Answered on July 07, 2014 at 07:03 PM

    I will run further tests and will get back to you later.

    Thank you

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    Carina
    Answered on July 17, 2014 at 04:37 PM

    Sorry for getting back to you only now. For now it is still not possible to map using Case. But I will forward a feature request so that a future implementation of Case object may be taken into consideration. 

    Our developers will contact you via this thread once they have an update on this.

    Thank you

  • Profile Image
    steve
    Answered on July 17, 2014 at 05:12 PM

    Also, sometimes using Zapier as an intermediary can help with making connections that we don't immediately provide.

    https://zapier.com/zapbook/jotform/salesforce/

    In this case though, I don't see a JotForm->SalesForce Case, connection. As per Carina's comment, we'll keep you posted if we're able to provide this.

    Thanks