Can I map survey with Case in Salesforce

  • coastalbendinnovation
    Asked on July 7, 2014 at 6:04 PM

    Hi JotForm,

    I see that I can map survey with Contact, Lead or Account in Salesforce. What about Case? it's another standard object in Salesforce.

    Thank you.

  • Carina
    Replied on July 7, 2014 at 7:03 PM

    I will run further tests and will get back to you later.

    Thank you

  • Carina
    Replied on July 17, 2014 at 4:37 PM

    Sorry for getting back to you only now. For now it is still not possible to map using Case. But I will forward a feature request so that a future implementation of Case object may be taken into consideration. 

    Our developers will contact you via this thread once they have an update on this.

    Thank you

  • Steve VP of Sales Operations
    Replied on July 17, 2014 at 5:12 PM

    Also, sometimes using Zapier as an intermediary can help with making connections that we don't immediately provide.

    https://zapier.com/zapbook/jotform/salesforce/

    In this case though, I don't see a JotForm->SalesForce Case, connection. As per Carina's comment, we'll keep you posted if we're able to provide this.

    Thanks