What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Maximum number of files not working properly with multiple upload fields

    Asked by dunedinPhotogSoc on July 07, 2014 at 06:05 PM

    In terms of your suggestion re setting the max num files to 1, as I said previously this does not work because this limit is per form not per button.  

    I.E. if I have two file upload buttons on my form and make them "allow multiple" and set the "maximum number of files" to 1 for each button, when I try and upload a file with the second button I get a message saying "only 1 file uploads allowed".



  • Profile Image
    JotForm Support

    Answered by Mike_T on July 07, 2014 at 06:11 PM

    I was able to reproduce that behavior. It seems to be a bug, so I have attached a ticket to this thread and escalated it to our Development Team.

    We will get back to you once we have any updates on this.

  • Profile Image
    JotForm Support

    Answered by liyam on July 08, 2014 at 08:08 AM

    Hello again, Melanie.

    One of our developers managed to fix this issue.  You may now set your limits per multiple file upload field properly.

    Please let us know if you have further questions or concerns.