I Cannot change my credit card information to pay the bill

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    Federico
    Asked on July 07, 2014 at 09:06 PM
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    ashwin_d
    Answered on July 08, 2014 at 12:49 AM

    Hello Federico,

    Upon checking your account I found that you have upgraded your account using Plimus payment gateway. Please be noted that due to a technical glitch if you change your credit card details, it will charge your credit card for a new subscription.

    Please click on the following URL to upgrade your account again with the new credit card details:  http://www.jotform.com/upgrade?username=cocoarratta&account_type=PREMIUM&period=monthly

    Do get back to us once you upgrade your account with new credit card details, we will go ahead and cancel your old subscription with order #43745619.

    Thank you!