What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can you send a receipt of payment each month if we were to upgrade to the $9.95 a month option?

    Asked by RoseLloyd on August 24, 2011 at 05:16 AM
  • Profile Image

    Answered by allanftd on August 24, 2011 at 07:51 AM

    Hi Roselloyd,

    Thank you for your message and for your plan to upgrade your account. May we ask if you're planning to pay using Paypal or a Credit Card? If you plan to pay using a credit card, we can send a copy of the invoice to you upon request. If you subscribe through Paypal, you may request for a copy of the invoice to Paypal's Support Team.

    In any case, you will be notified by email that a payment has been submitted for your JotForm subscription. 

    Please let us know if you have any other questions, concerns, or requests. Thank you for using JotForm!


  • Profile Image
    JotForm Founder

    Answered by aytekin on August 24, 2011 at 08:20 AM

    If you purchase it through you will use Plimus which creates Invoices. You can click on a link on the emails you will receive each month and access to the receipts.