- gerlepAsked on July 08, 2014 at 05:21 AM
Hi there I used your regsitration form with a submit online with waiver etc. However when I test ran it via my wix site, when i hit submit, i received no emails. Is there something i am missing? thanks Gerry
- JotForm SupportTitusNAnswered on July 08, 2014 at 09:37 AM
I checked our logs and found that there is an error in your SMTP settings on your email notification.Current Server: /var/log/jotform/smtpEMAIL.log:[08/Jul/2014:09:14:14 -0400] NoUserName SendMail to email@example.com from firstname.lastname@example.org Last-Form-ID : IP : 126.96.36.199 Form-ID: 41877004716355
Please try removing the SMTP settings and adding them back again - that should do the trick.
Please follow this guide to accomplish this.
Let us know if you hit any bumps.