What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My account has been suspended

    Asked by Misha  on July 08, 2014 at 07:41 AM

    I was testing your application, and probably unintentionally... did something wrong, because my account has been suspended. Can you please help me? My username: legalis

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    Answered by Carina on July 08, 2014 at 09:58 AM

    I checked your legalis account and you have a form with a password field which is not allowed according to our terms. It is necessary for us to delete this form in order to activate your account.

    Please let us know if we can delete the form  in order to proceed with the activation of the account.