why is credit card information being altered when customers submit a form?

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    Asked on July 08, 2014 at 01:20 PM

    In the last few months, I have been having troubles with every customers credit card information. When I call to confirm the numbers, the last 2-4 digits are different on the form than their card. I just tested it out with my own card, and it did the same thing.

    This is a very frustrating error as most of our customers are from other countries and I cannot call them to confirm their credit card numbers.

    Please contact me ASAP!


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    Answered on July 08, 2014 at 02:28 PM

    This type of form, where you request for credit card sensitive information, is not allowed as part of our terms of use, please use on of our payment integrations which are located under "Payment Tools".