Having trouble viewing the form on my blackberry.

  • Profile Image
    Asked on August 24, 2011 at 10:15 AM


    I am having trouble with viewing my form on my blackberry. The form words run together when I view the site on my blackberry.

    Any advice is appreciated. Thanks

  • Profile Image
    Answered on August 24, 2011 at 10:44 AM

    Hi zb2imaging,

    Here are our recommendations in order to resolve this issue:

    1. Make the font sizes at least 1 to 2 points smaller. 
    2. Shorten the size of the text boxes by at least 30% (i.e. reduce a 30-character field to 21 characters).
    3. Take note of the screen sizes of Blackberry phones and confine the width of your forms to these dimensions. Please click here for a list of BlackBerry devices' screen sizes.

    Please try at least one of these and let us know how it goes. Thank you for using JotForm!