What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I need to upgrade!!!!

    Asked by moyosonic on August 24, 2011 at 10:45 AM

    Guys, I have been trying to upgrade my account, but I haven't been successful.

    I really need to take car of this today, otherwise my logs will be erased.

    I have already tried 4 time using a credit card, 1 time using paypall, and i just called your call center, but nono of them have worked.

    Please advice.

     

    Thanks.

  • Profile Image
    JotForm Support

    Answered by mliz on August 24, 2011 at 10:58 AM

    Hi there,

    Your subscription has already been upgraded to Premium account.
    If you logout and relogin to your JotForm account you will see
    an increase in the limits allowed.

    Let us know if you have any further questions.

    Regards,
    Mliz