Forms disabled?

  • Profile Image
    searsonmedia
    Asked on July 08, 2014 at 10:03 PM

    Hi, 

    I created a form, and made it secure, not realising that it would be limited to 10 submissions.

    I have now embedded it as a non-secure form.

    I received an email saying my forms will be disabled at 12pm EST (about now).

    If I have now changed the form to a standard one, will this still happen.

    I have only ONE more submission I am waiting on.

    Thanks

    Craig

     

  • Profile Image
    ashwin_d
    Answered on July 08, 2014 at 11:10 PM

    Hello Craig,

    You have exceeded the allowed submission limits. This is the reason why you have received the warning email. Only 10 SSL submissions are allowed in Free account. 

    I have manually reset your SSL counter to zero and your account is now removed from the scheduled downgrade. Your account will not be disabled anymore. Please be informed that we can reset the counter only once per account.

    Thank you!