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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Widget: When configurable list widget is added after a page break submit gets stuck on "Please Wait"

    Asked by swapna_summit on July 09, 2014 at 04:27 AM

    My forms shows "please wait" at the submit button when i clicked that and it is not showing the thank you page 

    problem and My Forms please wait
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    Answered by jedcadorna on July 09, 2014 at 09:20 AM

    Hello,

    Can you please share to us the form URL or the website URL where the form is currently embedded? We'll wait for your response.

    By the way I have tested some of your forms and was able to submit and see the Thank you page. Please confirm to us which form you are having problem with or if the problem exist when it embedded to your site?

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    Answered by swapna_summit on July 09, 2014 at 09:46 AM

    Hi

    when i tested in chrome, and i clicked in submit button of the first page it is showing please wait and  still taking too much time

     http://www.jotform.com//?formID=41773621486561

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    Answered by jedcadorna on July 09, 2014 at 11:10 AM

    One thing I notice is that the Questions in most of your elements has this   character. I will inspect your form then will update you once I found the cause of the problem.

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    Answered by swapna_summit on July 09, 2014 at 11:52 AM

    Hi

     

    thanks,

    Please reply ASAP

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    Answered by jedcadorna on July 09, 2014 at 12:10 PM

    I was able to identify the problem it's with the configurable list widget on your 2nd page break. I have now forwarded a ticket to our 2nd level. You'll be notify in this thread for updates.

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    JotForm Developer

    Answered by mustafa on July 10, 2014 at 08:59 AM

    Hi,

    Could you please restore your form for me to investigate the problem.

     

    Thanks.

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    Answered by swapna_summit on July 10, 2014 at 09:24 AM

    Hi

     

    the form url is http://form.myjotform.com/form/41883329910560

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    Answered by jedcadorna on July 10, 2014 at 10:16 AM

    Thank you for providing the URL. You will be notified by our assigned dev in this thread for updates. Thank you for your patience.

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    JotForm Developer

    Answered by mustafa on July 10, 2014 at 10:55 AM

    It is fixed, thanks for your patience.