Why did my account get disabled?

  • Profile Image
    parunclub
    Asked on August 24, 2011 at 12:37 PM

    I'm am no longer using SSL forms. Other than SSL it's no where near the limits.

    http://www.jotform.com/form/11660822237

     

  • Profile Image
    abajan
    Answered on August 24, 2011 at 01:32 PM

    Hi parunclub

    Thanks for asking. The way our quotas work, if any of the limits is reached, the account will be disabled for the remainder of the calendar month, at which time the allotments will be automatically reset. Perhaps this is one of the things we need to explain more clearly on our Pricing page. Thankfully, August ends in a few days time.

    Incidentally, all of the submissions you would have received will be there when your account is re-enabled.


    ~ Wayne