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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    storage usage

    Asked by juanren926 on July 09, 2014 at 04:08 PM

    Hi, 

    I've created a form called travel support application, and there're already 5 submissions. However, in my account it says no submission used and 0B of 100MB used. What does this mean?

    Submissions my account and no submission
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    JotForm Support

    Answered by KadeJM on July 09, 2014 at 04:20 PM

    That's actually your Storage Space for File Uploads such as if you are using a form which allows users to submit files to you then they are stored on our servers and you will notice it fill up. If it gets full then you either have to delete the submissions which contain the files or you need to upgrade your account so that you have more space. 

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    JotForm Support

    Answered by KadeJM on July 09, 2014 at 04:36 PM

    I also went ahead and checked your form in question just to make sure everything is doing okay. I found you have received 8 submissions with 4 of them that are unread. I found that you are having pdf files attached to your form. PDF Files are usually rather small so you probably aren't seeing any changes in your Storage Space because it hasn't been enough to make it noticeable.