What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Yes this is possible if you use conditionally hidden fields:
Depending on what you are trying to accomplish, you could either have a field that ask's a question and shows either the text box or the upload field and hides the other, based on the answer the question. You could also have the text box hide if the upload field is being used or vice versa. This would only allow your users to use one field or the other, based on your conditions.
Please let us know if you have any other questions or need assistance with setup and we will be happy to help.
Thank you for using Jotform!