What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    email setup

    Asked by bradtowsley on August 24, 2011 at 02:40 PM

    Hello. I tested my form on my website, but I need to setup the email aspect of it so I can retrieve the submissions sent to me. In your FAQ page, it says to "1. Click on Setup and Share tab", however, I don't see that tab anywhere. Please advise.



    Brad Towsley

    Page URL:

  • Profile Image

    Answered by yasinco on August 24, 2011 at 02:44 PM

    If Your A Member You Should Get An Update Automatically To Your Email If Not Go To Your Form And Click Setup & Embed And Then Click Email Alerts Then You Choose Auto Responder Or Atert To Yourself. I Hope This Helps!

  • Profile Image
    JotForm Support

    Answered by NeilVicente on August 25, 2011 at 08:55 AM

    Hi Brad,

    We apologize for the outdated guides, we are currently on the process of updating them. It should be Setup & Embed not Setup and Share.

    To set up your email alerts:

    1.  Go to Setup & Embed
    2.  Click Email Alerts
    3.  Click Add New Email if there is no "Notification" entry yet
    4.  Follow and complete the wizard

    If there is already a notification present, click on it to set it up. Click Reply-To and Recipient Settings to change the sender and receiver details.

    Hope you find this useful.