Restore File/Form from Backup

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    cozyhorse
    Asked on August 24, 2011 at 03:20 PM

    Any chance you could restore the form Saddle Bags Order Form from any time before 2:00 pm EST today (Aug 24).

    Sorry I shot myself in the foot editing the same form from two different machines at the same time. The saves messed me up. I should know better....

    Thanks

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    aytekin
    Answered on August 25, 2011 at 06:45 AM

    We usually do not do this. Since it is very dangerous and takes aout half an hour of work to perform. But I made an exception and restored your form. It is named "RESTORED Saddle Bags Order Form" on your account.

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    cozyhorse
    Answered on August 25, 2011 at 10:11 AM

    Thank you. I will certainly not do that again.

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    cozyhorse
    Answered on August 25, 2011 at 12:59 PM

    New info on this. I believe the problem is related to the environment of the second machine. It is an XP Home system. When I use IE 8.0.6001.18702 to edit a clone of the Saddle Bags Order Form it immediately truncates the form just after Section 4. If I use that browser to clone the form, once I am placed in edit mode the truncation has happened also.

    On the same system, using Mozilla/Firefox 3.6.17 this all works fine as it does on my main system, a MAC with Safari 5.1

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    benjaminb
    Answered on July 13, 2016 at 10:45 AM

    i might have similar problem:

     

    This form is in restore mode, please try again later.

     

    any advice for me?

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    Charlie
    Answered on July 13, 2016 at 12:39 PM

    @benjaminb

    I have answered your inquiry here: https://www.jotform.com/answers/881646. I presume it's the same problem. Your form should now be working. Please refer to that link and post your replies there if you have some follow up questions.

    Thank you.