Form Support

Why this IPN configuration is now required?

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    bartprescott
    Asked on July 10, 2014 at 01:09 PM

    I'm equally confused by this whole thing, as Dave said, the message is very demanding and appears to be misleading. It's also still not clear to me why this IPN configuration is now required, when the whole process used to work fine before. What changed?

     

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    BDAVID
    Answered on July 10, 2014 at 01:18 PM

    This is not required for the payments to be successfully processed, this is ONLY for you to receive notifications on PayPal side of the payments you have received.

    As explained before, we added this message to prevent problems with people reporting incomplete payments seen in the submissions page view in the JotForm builder.