What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why this IPN configuration is now required?

    Asked by bartprescott on July 10, 2014 at 01:09 PM

    I'm equally confused by this whole thing, as Dave said, the message is very demanding and appears to be misleading. It's also still not clear to me why this IPN configuration is now required, when the whole process used to work fine before. What changed?

     

  • Profile Image
    JotForm Support

    Answered by BDAVID on July 10, 2014 at 01:18 PM

    This is not required for the payments to be successfully processed, this is ONLY for you to receive notifications on PayPal side of the payments you have received.

    As explained before, we added this message to prevent problems with people reporting incomplete payments seen in the submissions page view in the JotForm builder.