Not hiding

  • adrianmartins
    Asked on July 10, 2014 at 1:45 PM

    My form fields are not hiding as they should upon answering the question Estimate the Following the form fields should show only when checked on this question but they are all continuously showing no matter what.  What can I do?

    Page URL: http://form.jotform.com/jsform/10725721367
  • pvvskk
    Replied on July 10, 2014 at 2:07 PM

    Dear adrianmartins,

    I understand that some fields should be displayed upon selecting the options on your form. This can be done by setting up some conditions on the form. Following the Conditions Wizard is easy and can be accessed by clicking "Conditions" on "Setup & Embed” tab of the form. 

    Please follow the instructions from the link Smart-Forms-Using-Conditional-Logic. The conditional logic "Show / Hide a form field" should help you for this.

    If you have already setup the conditions, you may need to review the conditions once again for any logical errors.

    Please let us know if you need further assistance in this regard.

    Regards,

    Kiran Kumar Polavarapu

     

  • Welvin Support Team Lead
    Replied on July 10, 2014 at 2:19 PM

    Will check this and get back to you later today. I think the best way would be to show multiple fields based on the form collapse field. 

    Thanks

  • Welvin Support Team Lead
    Replied on July 10, 2014 at 2:25 PM

    I just finished revamping your form using the grouping method in Form Collapse. Check this cloned version of your form: http://www.jotformpro.com/form/41905389505965.  If this is how you'd like it to work, you can simply clone this back and free to use it: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL.

    Thanks