What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Calendar pop-up not working on my site

    Asked by Meganwalters on July 10, 2014 at 03:15 PM

    When embedding the form on our website the calendar pop-up is not working.

    Page URL:
    http://www.nationalflavors.com/product-order-form.html

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    JotForm Support

    Answered by pvvskk on July 10, 2014 at 03:29 PM

    Dear Meganwalters,

    I understand that the original form from JotForm is working fine without any issue. As I debug the issue, it seems that the form is not embedded correctly and some code is missing in it.

    Please retry embedding the code on to your website. Please go through the links below for more help.

    Adding-a-Form-to-a-Web-Page

    Which-Form-Embed-Code-Should-I-Use

    Please get back to us if you need further assistance.

    Regards,

    Kiran Kumar Polavarapu

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    JotForm Support

    Answered by EltonCris on July 10, 2014 at 03:39 PM

    @ pvvskk 

    It seems working when I check it here.

    Please clear your browser's cache and check the embedded form again. I see no issues with my Chrome and Firefox browser.

    If you have any follow up questions, let us know.

    Regards!

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    JotForm Support

    Answered by pvvskk on July 10, 2014 at 03:53 PM

    Yes EltonChris. It is working now on my computer too. Anyways, it seems the issue is fixed now.

    Thanks.

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    JotForm Support

    Answered by EltonCris on July 10, 2014 at 04:09 PM

    Great! Glad to know it is now resolved.

    Cheers!