Calendar pop-up not working on my site

  • Meganwalters
    Asked on July 10, 2014 at 3:15 PM

    When embedding the form on our website the calendar pop-up is not working.

    Page URL: http://www.nationalflavors.com/product-order-form.html
  • pvvskk
    Replied on July 10, 2014 at 3:29 PM

    Dear Meganwalters,

    I understand that the original form from JotForm is working fine without any issue. As I debug the issue, it seems that the form is not embedded correctly and some code is missing in it.

    Please retry embedding the code on to your website. Please go through the links below for more help.

    Adding-a-Form-to-a-Web-Page

    Which-Form-Embed-Code-Should-I-Use

    Please get back to us if you need further assistance.

    Regards,

    Kiran Kumar Polavarapu

  • Elton Support Team Lead
    Replied on July 10, 2014 at 3:39 PM

    @ pvvskk 

    It seems working when I check it here.

    Calendar pop up not working on my site Image 1 Screenshot 20

    Please clear your browser's cache and check the embedded form again. I see no issues with my Chrome and Firefox browser.

    If you have any follow up questions, let us know.

    Regards!

  • pvvskk
    Replied on July 10, 2014 at 3:53 PM

    Yes EltonChris. It is working now on my computer too. Anyways, it seems the issue is fixed now.

    Thanks.

  • Elton Support Team Lead
    Replied on July 10, 2014 at 4:09 PM

    Great! Glad to know it is now resolved.

    Cheers!