Unble to Download PDF Submission generated by PDF Link

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    tgoakes
    Asked on July 10, 2014 at 04:27 PM

    The link that is sent with the submission to the email keeps giving error when clicked on. 

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    EltonCris
    Answered on July 10, 2014 at 04:50 PM

    Hi there,

    Which of the form you're experiencing that error? Can you please provide the PDF Link that is showing the error so we can check it here?

    We'll await your reply. Thanks!

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    tgoakes
    Answered on July 11, 2014 at 08:51 AM

    Here is the form - https://secure.jotform.co/form/32855607989877

    Here is the link to the PDF - http://submit.jotform.co/server.php?action=getSubmissionPDF&sid=270832794181650640&formID=32855607989877

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    EltonCris
    Answered on July 11, 2014 at 10:00 AM

    Hi,

    Thanks for reporting. I was able to reproduce the problem. I have now forwarded this to our developers for a resolution.

    For the meantime, please download your PDF submissions by changing "submit" to "www" on the PDF link.

    Example:

    http://www.jotform.co/server.php?action=getSubmissionPDF&sid=270832794181650640&formID=32855607989877

    Hope this works for you. Regards!