What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Google spreadsheet integration stops update from form

    Asked by MarceloAMK on July 10, 2014 at 07:06 PM

    Hi,

     

    I use google spreadsheet integration to update jotform to excel, but suddenly stop sync. My jotfrom goes on #931, but in excel only appear at #926.

     

    I check the integration is still connected, so I need help to find out the problem.

     

    Regards,

     

    Marcelo Moya

    Page URL:
    http://readycut.cl/conc/index.php/contacto/

    JotForm problem excel check
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    JotForm Support

    Answered by david on July 10, 2014 at 07:38 PM

    Hi,

    Sometimes when we update scripts on our end or google does on their end, integrations can get a bit off.  My recommendation would be to try removing the current integration and reconnecting your form to the spreadsheet.  If this does not help, please let us know and we will be happy to look into your issue further.

    Thank you for using Jotform!