What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    problem with loading script on WP 3.9.1

    Asked by fimep_srl on July 11, 2014 at 01:14 PM

    Hi, I write because I need assistance. I've created a form and I've put code on Wordpress page. When I load form page in Firefox there're many problems with the script. E.G. it doesn't load help hover mouse and inside fields doesn't display e.g. mymail.com. It happens also on IE and Chrome. What is the issue?


    Ty for assistance


    Giovanni iannitti



  • Profile Image

    Answered by padilllla on July 11, 2014 at 01:40 PM

    Can you please provide a link to the standalone form  , and the page where the form is located to see it?

  • Profile Image

    Answered by fimep_srl on July 11, 2014 at 01:50 PM

    The site is under costruction, if you want I can give hosts ip address to watch and related link in private.


    Best regards


    Giovanni Iannitti

  • Profile Image
    JotForm Support

    Answered by david on July 11, 2014 at 02:22 PM


    I believe I addressed your question in this thread here:


    Please let us know if this solution does not work for you and we will be happy to look into it further.

    Thank you for using Jotform!