what are the limitations for uploading files (jpg and media)

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    Asked on July 11, 2014 at 01:55 PM

    I would really like to speak with someone regarding the application form I have developed. Is this possible? i may be reached at 617-633-0404. Thanks very much.



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    Answered on July 11, 2014 at 02:30 PM


    Unfortunately we do not currently offer phone based support.  There is a cap based on your account level for total upload storage.  For free accounts this is 100MB.


    You can change the limits on the size your users may upload by following this guide:


    You can also change the file upload types allowed:


    If you have any specific questions about your form, let us know which form you are working with and what you need to do and we will be happy to help.

    Thank you for using Jotform!