What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    what are the limitations for uploading files (jpg and media)

    Asked by arthurgriffin on July 11, 2014 at 01:55 PM

    I would really like to speak with someone regarding the application form I have developed. Is this possible? i may be reached at 617-633-0404. Thanks very much.



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    JotForm Support

    Answered by david on July 11, 2014 at 02:30 PM


    Unfortunately we do not currently offer phone based support.  There is a cap based on your account level for total upload storage.  For free accounts this is 100MB.


    You can change the limits on the size your users may upload by following this guide:


    You can also change the file upload types allowed:


    If you have any specific questions about your form, let us know which form you are working with and what you need to do and we will be happy to help.

    Thank you for using Jotform!