What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    DocuSign Integration

    Asked by Catherine Threlkeld  on July 11, 2014 at 04:37 PM

    Hi there,

    I wanted to get more information about how DocuSign works within JotForm. It says there is a "widget" which I assume is a pre-built API integration with DocuSign. If a person already has a JotForm subscription, do they need a DocuSign account also? What kind of DocuSign account?


    If someone could reach out to me directly via phone, I would greatly appreciate it! 


    Catherine Threlkeld


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    JotForm Support

    Answered by david on July 11, 2014 at 05:00 PM


    I think it is explained on this widget page http://widgets.jotform.com/widget/docusign.

    It's basically a Docusign widget that allows you to integrate Docusign and Jotform.

    Demo: http://form.myjotform.com/form/41342658168560

    Your users do not need a docusign account in order to use this feature.  We do not currently offer phone based support at this time but feel free to let us know via the forms if you have any other questions.

    Thank you for using Jotform!

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    Answered by martinrippel on August 07, 2015 at 12:42 AM

    Hey, your first URL is failing to load the DS widget, it says "Application not found".


    Have you discontinued support for this? 




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    Answered by Sammy on August 07, 2015 at 05:17 AM

    The application was recently updated and the name was changed it is now known as adobe DC E sign



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    Answered by Sammy on August 07, 2015 at 05:21 AM

    Apologies I reported on the adobe E-sign widget which carries out a similar function, it seems the Docusign widget was discontinued, however you can still integrate to it using Zapier services and jotform



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    JotForm Support

    Answered by TitusN on August 30, 2016 at 02:45 AM

    The DocuSign widget has been fixed and republished  


    Please give it a try, and let us know.