Does the 'text box' form tool work??

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    Asked on July 11, 2014 at 07:36 PM

    I am trying to create a field on my form so people can enter their name. I chose the 'text box' form tool and I titled it "Full Name", but when the confirmation email is sent to me it has the title of the field "full name", but my actual name does not show up, it's just blank. What am I doing wrong? Please help!

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    Answered on July 12, 2014 at 01:38 AM


    The "Full Name" field name tag in your form notification settings is incorrect. Your current setting is: {fullName11} but the correct one is: {fullName}. I've fixed this for you.

    Form notification should automatically update itself for the correct tags. However, this function won't work if the default email body is modified. 

    Thank you!