What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Quota Rolls Over to Next Month (URGENT ISSUE)

    Asked by vytocorwebsolutions on July 12, 2014 at 11:00 AM


    I am contacting your company (once again) because you have disabled my forms. I was under the impression that quotas were reset at the start of every new month. For my specific account, the numbers were not reset, and this resulted in disabling the forms. I reached out to someone via ticket, and never received a response. Can some please explain this?

  • Profile Image
    JotForm Support

    Answered by Welvin on July 12, 2014 at 05:28 PM


    This is your forum post for the last week: http://www.jotform.com/answers/398739-Forms-Disabled-Inquiry#1. My colleague have responded to this post.

    With regards to the account limits, I checked it and you are too far away on reaching your limits. Your current submissions count is: 24 for regular submissions and 2 for Payment submissions. Upload Storage is currently at 55.08MB of 100MB.

    Are you referring to other account? If yes, what is the username?