- QudsAsked on July 12, 2014 at 04:21 PM
For some reason I can't seem to get my form to work. I'm sure it's activated and not manually disabled. Is there anything wrong with my form/account?
- JotForm SupportpvvskkAnswered on July 12, 2014 at 05:08 PM
Generally forms get disabled when limits are reached as per the subscription plan. The subscription plans and limits are explained in the pricing page.
Please verify if you have reached the limits in your account by clicking on the user icon after logging into your JotForm account.
Hope this helps. Please reply to this post, if you need further assistance.
Kiran Kumar Polavarapu
- JotForm SupportEltonCrisAnswered on July 12, 2014 at 08:22 PM
Your form should be active by now. Kindly recheck.
Your account was auto-suspended by our phishing filter due to a possible phishing form found on your account. However, upon manually reviewing it here, I found no violations with your form so I have remove the suspension imposed on your account and added your form to the white list. You can now login.
Let us know if you have any other questions or concerns.
- JotForm SupportKiranAnswered on September 21, 2014 at 06:32 PM
I have moved your question to a new thread http://www.jotform.com/answers/432269 and shall be addressed there.