What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not found This form is disabled.

    Asked by Quds on July 12, 2014 at 04:21 PM


    For some reason I can't seem to get my form to work. I'm sure it's activated and not manually disabled. Is there anything wrong with my form/account?


    Page URL:

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    JotForm Support

    Answered by pvvskk on July 12, 2014 at 05:08 PM

    Hello Quds,

    Generally forms get disabled when limits are reached as per the subscription plan. The subscription plans and limits are explained in the pricing page

    Please verify if you have reached the limits in your account by clicking on the user icon after logging into your JotForm account. 

    Hope this helps. Please reply to this post, if you need further assistance.


    Kiran Kumar Polavarapu

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    JotForm Support

    Answered by EltonCris on July 12, 2014 at 08:22 PM


    Your form should be active by now. Kindly recheck.

    Your account was auto-suspended by our phishing filter due to a possible phishing form found on your account. However, upon manually reviewing it here, I found no violations with your form so I have remove the suspension imposed on your account and added your form to the white list. You can now login.

    Let us know if you have any other questions or concerns.

    Best Regards!

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    Answered by redaelo on September 21, 2014 at 04:03 PM

    Can you please manually check my forms. They have also been disabled. Thanks!
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    JotForm Support

    Answered by Kiran on September 21, 2014 at 06:32 PM


    I have moved your question to a new thread http://www.jotform.com/answers/432269 and shall be addressed there.

    Thank you.